SPAGENT-MIB::spCriticalStatus #

sensorProbe status went to Critical

Here is a sample runbook for the SNMP trap:

Meaning #

The SPAGENT-MIB::spCriticalStatus trap indicates that the sensorProbe status has transitioned to Critical. This trap is typically sent by the sensorProbe device when it encounters a critical fault or error that affects its ability to operate normally.

Impact #

The impact of this trap is high, as it indicates that the sensorProbe device is no longer functioning correctly. This can lead to a loss of visibility and monitoring capabilities, potentially causing issues to go undetected. The Critical status may also indicate a hardware or software failure, which can result in data loss or corruption.

Diagnosis #

To diagnose the cause of the SPAGENT-MIB::spCriticalStatus trap, follow these steps:

• Check the sensorProbe device’s logs for error messages or indications of the cause of the Critical status.
• Verify that the device is properly powered and connected to the network.
• Check for firmware or software updates that may be required to resolve the issue.
• Perform a diagnostic test on the sensorProbe device to identify any hardware faults.

Mitigation #

To mitigate the impact of the SPAGENT-MIB::spCriticalStatus trap, follow these steps:

• Immediately notify the relevant teams and stakeholders of the Critical status.
• Perform a thorough investigation to identify the root cause of the issue.
• Implement a temporary workaround or backup solution to maintain monitoring capabilities.
• Prioritize the resolution of the issue, including applying firmware or software updates, replacing faulty hardware, or performing other necessary repairs.
• Verify that the sensorProbe device is functioning correctly before considering the issue resolved.