spSenUnknownStatus

SPAGENT-MIB::spSenUnknownStatus #

sensorProbe sensor status went to Unknown

Variables #

  • spSensorStatus
  • spSensorValue
  • spSensorLevelExceeded
  • spSensorIndex
  • spSensorName
  • spSensorDescription

Definitions #

spSensorStatus
The current integer status of the sensor causing this trap to be sent
spSensorValue
The current integer value of the sensor causing this trap to be sent
spSensorLevelExceeded
The integer level that was exceeded causing this trap to be sent
spSensorIndex
The integer index of the sensor causing this trap to be sent
spSensorName
The name of the sensor causing this trap to be sent
spSensorDescription
The description of the sensor causing this trap to be sent

Here is a runbook for the SNMP Trap # SPAGENT-MIB::spSenUnknownStatus:

Meaning #

The sensorProbe sensor status has changed to Unknown, indicating that the sensor is not functioning correctly or is reporting an unexpected value.

Impact #

  • The monitoring system may not receive accurate or reliable data from the sensor, leading to potential issues with decision-making or automated actions.
  • The Unknown status may indicate a hardware or software fault with the sensor or sensorProbe device.
  • Depending on the criticality of the sensor and the system being monitored, this could lead to a significant impact on business operations or system availability.

Diagnosis #

  1. Verify the sensor status using the spSensorStatus variable to determine if the Unknown status is still present.
  2. Check the spSensorValue variable to see if the sensor is reporting a valid or expected value.
  3. Review the spSensorLevelExceeded variable to determine if the sensor has exceeded a threshold or limit.
  4. Use the spSensorIndex variable to identify the specific sensor causing the issue.
  5. Refer to the spSensorName and spSensorDescription variables to gather more information about the sensor and its role in the system.

Mitigation #

  1. Check the sensorProbe device and sensor for any signs of physical damage or malfunction.
  2. Verify that the sensor is properly configured and calibrated.
  3. Restart the sensorProbe device or sensor to see if the issue resolves itself.
  4. If the issue persists, contact the vendor or manufacturer for support or replacement options.
  5. Consider implementing additional monitoring or redundancy for critical sensors to minimize the impact of future issues.
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